Last Updated: February 2025

Full Fix Plumber Cypress (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”) or submit a request for a quote. By using our Website, you agree to the terms of this Policy.

Information We Collect

We collect personally identifiable information (“PII”) that you provide to us when filling out a form or requesting services. This may include:

• First and Last Name

• Email Address

• Phone Number

• Street Address

• IP Address

How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and service requests

• To provide quotes and schedule appointments

• To improve our Website, services, and customer support

• To send updates on services, promotions, or policy changes (unless you opt out)

We do not share your personal information with third parties outside of our organization, except when necessary to fulfill your request. You acknowledge that your information may be shared with our Premier Partners (hyperlink Terms and Conditions page), who may, in turn, share it with their employees, contractors, agents, or referrals.

Your Rights and Choices

You may opt out of future contact from us at any time by emailing [email protected]. Additionally, you have the right to:

• Request details on the data we have about you

• Correct or update your personal information

• Request deletion of your data

• Express concerns about our use of your information

Security Measures

We take precautions to protect your personal data. When you submit sensitive information, we ensure it is encrypted and securely transmitted. Only authorized personnel with job-specific needs have access to personally identifiable information.

California Consumer Privacy Act (CCPA) Rights

For residents of California, the CCPA provides specific rights regarding personal information:

• Right to Know: You may request details on our data collection, including sources, categories, sharing practices, and purposes.

• Right to Deletion: You may request that we delete any PII collected, subject to legal or business-related exceptions.

• Right to Non-Discrimination: Exercising your CCPA rights will not result in discrimination against you.

• Opt-Out of Data Sale: We do not sell personal information.

To submit a CCPA-related request, email [email protected] with your full name, phone number, email, and the date of your request. We will respond within 20 business days.

Business Information

• Business Name: Full Fix Plumber Cypress

• Business Type: Plumber

• Phone Number: 346-423-6652

• Main Location: Cypress, TX

• Business Hours: Monday-Sunday, 8:00 AM – 9:00 PM

If you believe we are not abiding by this Policy, please contact us at [email protected].

This Policy is subject to periodic updates. We encourage you to review it regularly for any changes.